Welcome to our Pricing Policy page. This policy outlines our pricing structure for merchandise products and tour services, ensuring transparency and clarity for all our customers.


  • Merchandise Products: All prices for merchandise items listed on our website are final and include applicable taxes. Prices are subject to change without prior notice, but such changes will not affect orders that have already been placed.
  • Tour Services: Prices for tour services vary based on the package selected and the duration of the tour. Any additional costs, such as entrance fees, will be clearly stated at the time of booking.

Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank Transfers

Refund Policy

We strive to provide the best experience for our customers. If you are not satisfied with your purchase, our refund policy is aligned with our merchandise products and tour services.

  • Merchandise Products:
  • Returns must be initiated within 30 days of the purchase date.
  • Items must be unused, in their original packaging, and in resalable condition.
  • Refunds will be processed within 5-7 working days after receiving the returned item.
  • The refunded amount will be credited to the customer’s bank account or original payment method.
  • Tour Services:
  • Cancellations made more than 14 days before the tour start date will receive a full refund.
  • Cancellations made within 7-14 days of the tour start date will receive a 50% refund.
  • No refunds will be issued for cancellations made within 7 days of the tour start date.
  • Refunds will be processed within 5-7 working days from the cancellation date and credited to the customer’s bank account or original payment method.

Exchange Policy

  • Merchandise Products: Exchanges are allowed for defective or damaged items. Please contact our customer service within 30 days of purchase to arrange an exchange.
  • Tour Services: Changes to tour dates or packages are subject to availability and may incur additional charges. Please contact our customer service for assistance.

Discounts and Promotions

From time to time, we may offer discounts and promotional codes. These are subject to specific terms and conditions, including expiry dates, and cannot be combined with other offers.

Customer Support

If you have any questions or need assistance, please contact our customer support team. We are here to help and ensure you have a positive experience with our products and services.

Contact Information


Thank you for choosing our products and services. We value your business and aim to provide a seamless experience from purchase to delivery. If you have any feedback or suggestions, please do not hesitate to reach out to us.